Disclaimer

Privacy Policy

  • Last updated on
1. Information We Collect

We may collect the following types of information from you:

  • Personal Identification Information: This may include your name, email address, phone number, postal address, and any other information you voluntarily provide when you contact us through the Website, book an appointment, or subscribe to our newsletter.
  • Health Information: If you choose to provide it through contact forms or during appointment booking, we may collect information about your health concerns, medical history, and symptoms. Please note that this information is collected solely for the purpose of addressing your inquiries and facilitating potential consultations and is handled with utmost confidentiality.
  • Technical Information: When you visit our Website, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring website addresses, pages you visit on our Website, and the dates and times of your visits. This information helps us analyze trends, administer the Website, and improve user experience.
  • Cookies and Similar Technologies: We may use cookies and other tracking technologies to collect information about your browsing activities on our Website. Cookies are small data files stored on your device that help us remember your preferences and track website usage. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information

We may use your personal information for the following purposes:

  • To respond to your inquiries and provide you with the information or services you request.
  • To schedule and manage appointments.
  • To communicate with you regarding your appointments or other healthcare-related matters.
  • To send you newsletters or promotional materials (if you have subscribed and provided consent). You can opt-out of receiving these communications at any time.
  • To improve our Website and personalize your user experience.
  • To analyze website usage and trends.
  • To comply with applicable legal and regulatory requirements.
  • For other purposes with your consent.
3. Disclosure of Your Information

We may disclose your personal information to the following parties in limited circumstances:

  • Our Staff and Associates: To facilitate appointments, provide services, and manage the Website. They are bound by confidentiality obligations.
  • Service Providers: We may engage third-party service providers to assist with website hosting, data analysis, email delivery, and other services. These providers are contractually obligated to protect your information.
  • Legal Authorities: We may disclose your information if required to do so by law, legal process, or government request.
  • In case of a Business Transfer: If our practice or website is merged with or acquired by another entity, your information may be transferred as part of the transaction. We will notify you if such a transfer occurs and your personal information becomes subject to a different privacy policy.

We will not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include [mention specific security measures taken, e.g., encryption, secure servers, access controls]. However, please understand that no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights Under the Digital Personal Data Protection Act, 2023 (India)

Under the Digital Personal Data Protection Act, 2023, you may have certain rights regarding your personal data, including:

  • The Right to Access Information: You have the right to request access to the personal data we hold about you.
  • The Right to Correction and Erasure: You have the right to request the correction of inaccurate or incomplete personal data and, in certain circumstances, the erasure of your personal data.
  • The Right to Grievance Redressal: You have the right to register a grievance regarding the processing of your personal data.
  • The Right to Nominate: You may have the right to nominate an individual to exercise your rights in case of your incapacity or death.

To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request.

6. Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the provision of services, compliance with legal obligations, resolving disputes, and enforcing our agreements. Health records will be retained as per the applicable regulations for healthcare providers in India. 

7. Children's Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.  

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the “Last Updated” date. We encourage you to review this Privacy Policy periodically.  

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at the details mentioned on the Contact page.